Computer Jobs

June 1999 – March 2001: MVM, Inc.

Director, MIS, Acting Internet Editor

Responsible for all content and layout of seven web sites (www.jhoonrhee.com, www.aikido2000.com, www.judo2000.com, www.karate2000.net, www.kungfu.com, www.taekwondo2000.com, and www.taichi2000.com); including updating content, linking databases to web pages, linking related pages; ensuring editors (geographically extremely dispersed) have timely content from their writers and suggesting new content/articles; Responsible for deploying an Internet site designed to facilitate the flow of information within MVM, Inc.

November 1997 – June 1999: Digital Commerce Corporation, Reston, VA

Help Desk Manager

Responsible for the smooth technical operations of a rapidly changing network and Internet application environment. Maintained the LAN and Internet servers and maintained and upgraded the desktop computers. Servers were Compaq 3000 and 5500’s running NT 4.0 in an Ethernet 10/100 environment. Desktops are Compaq 133-233s operating under NT 4.0 Workstation and Windows 95. Responsible for the development of an intranet to provide access to information and templates utilized by the entire company. Responsible for the development of a Corporate Contact Management program (utilizing Access database) to provide our sales, client services, and help desk staffs with consistent, sharable information. Responsible for assisting people who have problems using our e-commerce site and providing information from those calls to the web site development team (5-20 people) as well as management.

July 1997 – November 1997: SMS Data Products Group, Inc. Sterling, VA

Support Supervisor – Tier 1

Managed and coordinated 26 Tier-1 technicians in the support of the U.S. Department of the Navy at the Pentagon and 3 local sites.

Worked in a Virtual LAN environment supporting Classified and Unclassified networks and workstations running Windows 95 and Windows for Workgroups. Responsible for scheduling a 24X7 Help Desk with main hours from 6:00 AM to 6:00 PM.

1996 – July 1997: ICF Kaiser International, Inc.Fairfax, VA

Technical Support Specialist III

Assist users in the utilization of Microsoft Office applications and operating systems in the performance of their work.

Responsible for the smooth and responsive operations of the Help Desk in Fairfax supporting 6 offices directly and all other ICF Kaiser offices indirectly. These offices varied in size from 1,000 in the central, Fairfax office to 30 in some of the branch offices.

1995 – 1996: ICF Kaiser International, Inc., Fairfax, VA

Marketing Information Systems Administrator

Utilized Lotus Notes and automated E-mail system to search and distribute Commerce Business Daily information to interested parties in the company

Implemented the transition of company resumes, job descriptions, and employee skills from a text-based database to Lotus Notes

1989 – 1993: US Small Business Administration Atlanta, GA

Regional Advocate

Represented small business interests to the Federal Government agencies in the Southeastern Region.

Special Assistant to Regional Administrator

Appointed by the President to be the Special Assistant to the Regional Administrator of the U.S. Small Business Administration serving Region V based in Atlanta, GA.